How do public managers make sense of big data, and why does that matter for whether administrations use it?
Public administrations gather vast amounts of data, yet their actual use of big data remains limited and many public managers are unsure what the technology offers. Using the concept of technological frames, the article explores managers’ assumptions, expectations and understandings of big data and identifies nine frames, ranging from inward-oriented techno-enthusiasts to outward-oriented perspectives.
Read the journal article at Government Information Quarterly
How AI could help audiences test claims against evidence, and why that works only if the guardrails are as visible as the headlines.
Why good innovation policy is clear, shared by all key actors and independently evaluated, and why reorganising agencies is rarely the answer.
What service models do government export credit agencies use, why do they adopt new ones, and what can public management learn from this?
