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PB25A: Dealing with Changing Obstacles in Trade Promotion

Methodology for Policy Briefs on Trade Promotion

This research was conducted by the lill Institute for Public Value and the Institute for Systemic Management and Public Governance at the University of St.Gallen.

The project compares qualitative interview data from 2025 with interview data from one year prior. From August to September 2024, individuals from 29 organisations were interviewed. We compare this data with 22 follow-up interviews with the same executives or their respective successors conducted throughout Mid-July and September 2025. 

Our qualitative study is based on two waves of semi-structured elite interviews with senior executives from export credit agencies and other EPOs. In the first wave (August–September 2024), we conducted 29 interviews to inductively identify EPO challenges. In the second wave (July–September 2025), we re-interviewed 22 of these individuals or their successors to assess how their organizations had responded to the previously identified issues and to uncover any new developments. One person was represented by a colleague.

This unique data set helps us explain shifts in their behaviour over time. Specifically, to understand the complex environment EPOs face, how the export finance landscape has changed in the past year, and what those shifts mean for different actors in export finance. The data was normalized prior to the analysis to account for slight differences in interview lengths. The qualitative analysis to determine the challenges was conducted deductively for the challenges identified for 2024. The challenges for 2025 were uncovered inductively.


NoPositionType of OrganisationParticipation in 2025
1Senior Director Large export company Yes
2Executive Board Member Agent and Trustee on behalf of the government
3Political Advisor Ministerial department 
4Head of Sustainability and Communications Commercial bank, financing exports Yes
5Ambassador Ministerial department 
6Executive Director Multilateral organisationYes
7Managing Director Commercial bank, financing exports Yes
8COO Multilateral development bank Yes
9Senior Director Independent government export credit agency Yes
10Director Multilateral development bank 
11Managing Director Commercial bank, financing exports Yes
12Director Independent government export credit agency Yes
13Director Multilateral organization Yes
14CRO Independent government export credit agency Yes
15ESG Analyst Agent and Trustee on behalf of the governmentYes
16CEO Commercial bank, financing exports 
17Head of Structured Export Finance SOE, financing exports Yes
18CEO SOE, bank financing exports Yes
19Head of Political Risk, Credit and Surety Privat credit and political risk insurer 
20Director General Multilateral development bank 
21President & CEO SOE, government export credit agency Yes
22Head of Large Corporates SOE, government export credit agency Yes
23Deputy Director Government department and export credit agency Yes
24CEO SOE, government export credit agency Yes
25Senior Client Manager Reinsurance company Yes
26President & CEO Independent government export credit agency Yes
27CEO SOE, government export credit agency Yes
28General Manager SOE, government export credit agency Yes
29Director General Independent government export credit agency Yes
30Global Head Commercial bank, financing exports Yes
31Secretary General Industry association Yes